It’s no surprise that with the release of the ISO 9001 draft, there’s also the release of the ISO 9000 draft as well. This ISO/DIS 9000 is titled “Quality management systems – Fundamentals and vocabulary.” It represents the next generation of thinking on quality management concepts. And it is available now from Document Center!
The new public release draft will have the same comment period as the ISO/DIS 9001. That is from July 10, 2014 to October 10, 2014. During this time, you’ll be able to provide the committee that’s writing the standard with your feedback. That’s why the draft has numbering on each line of text. You’ll be able to pin-point your comments to the exact portion of the document you’d like changed.
When the committee has completed it’s work, the new 4th Edition will replace the previous 3rd Edition from 2005. This release is expected to be during the fall of 2015. It is a technical revision, with a revised clause sequence and the adoption of new quality management principles from the draft of the ISO 9001. It also contains some new concepts.
Again, the two new drafts represent a move to harmonize concepts and processes over the whole range of management standards. This is intended to make it easier for companies that need to comply with more than 1 of this group of standards.
You’ll also notice the expansion of notes fields into the text. This is to clarify the document, making consistent interpretation and implementation easier. And the new Annex A further illuminates the changes to the new revision. It discusses the changes in the concepts behind a number of the new terminologies, like the move from “products” in the 2005 edition to “products and services” in this new draft.
Another new feature is the Annex B, covering Quality Management Principles. This is a recap, defined by the committee, of the principles that make up the ISO 9000 program. And each defined principle then has a “rationale” which explains why you should be using it in your business.
Additionally, there’s a new listing of the ISO 10000 “portfolio” of quality management standards. This Annex C lists the series and how they relate to both the ISO 9000 and the ISO 9001. It will help you understand why the “harmonization” of requirements has been a top priority of the committee.
Here’s the list:
- ISO 10001, Quality management – Customer satisfaction – Guidelines for codes of conduct for organizations
- ISO 10002, Quality management – Customer satisfaction – Guidelines for complaints handling in organizations
- ISO 10003, Quality management – Customer satisfaction – Guidelines for dispute resolution external to organizations
- ISO 10004, Quality management – Customer satisfaction – Guidelines for monitoring and measuring
- ISO 10005, Quality management systems – Guidelines for quality plans
- ISO 10006, Quality management systems — Guidelines for quality management in projects
- ISO 10007, Quality management systems – Guidelines for configuration management
- ISO 10008, Quality management – Customer satisfaction – Guidelines for business-to-consumer electronic commerce transactions
- ISO 10012, Measurement Management Systems – Requirements for Measurement Processes and Measuring Equipment
- ISO/TR 10013, Guidelines for quality management system documentation
- ISO 10014, Quality management — Guidelines for realizing financial and economic benefits
- ISO 10015, Quality management – Guidelines for training
- ISO 10017, Guidance on statistical techniques for ISO 9001:2000
- ISO 10018, Quality management – Guidelines on people involvement and competence
- ISO 10019, Guidelines for the selection of quality management system consultants and use of their services
- ISO 19011, Guidelines for auditing management systems
Should you need any of these standards, you can order them at the Document Center webstore, www.document-center.com. Or you can contact our staff by phone (650-591-7600), fax (650-591-7617) or email (info@document-center.com). We have a complete collection of current ISO standards for you to search and order at our store. And we have many obsolete editions as well!
Since we’ve been selling standards since 1982, our catalog of documents is extensive. And we know about the documents we sell, so you can get many of your questions on how to use this compliance information answered. Make us your Standards Experts!
